Effective Date: January 1, 2026

These Terms and Conditions (“Terms”) govern your use of the services provided by Cre8tive Marketing LLC (“Company,” “we,” “our,” or “us”), a Florida limited liability company. By engaging our services, you agree to be bound by these Terms.

1. Services

Cre8tive Marketing LLC provides pay-per-call and pay-per-lead generation services for home service contractors. Our services include digital marketing, search engine optimization, Google Ads management, social media advertising, and web design. Specific services, pricing, and deliverables are outlined in your individual service agreement.

2. Exclusivity and Territory

Where agreed upon in writing, Cre8tive Marketing LLC may provide exclusive geographic territory coverage. Exclusivity terms, defined service areas, and coverage limitations are specified in your individual service agreement. We reserve the right to serve multiple clients in non-exclusive arrangements.

3. Payment Terms

Payment terms vary by service type. Pay-per-call and pay-per-lead clients are billed based on qualified lead delivery as defined in the service agreement. Retainer-based services are billed monthly in advance. All invoices are due within 15 days of receipt. Late payments may result in service suspension.

4. Lead Quality Standards

We define a qualified lead as a consumer who contacts your business via phone call lasting a minimum duration as specified in your agreement, or a form submission containing valid contact information for a service area you serve. Disputes regarding lead quality must be submitted in writing within 5 business days of the lead event.

5. Cancellation Policy

Either party may terminate services with 30 days written notice. Early termination of a fixed-term agreement may be subject to fees as outlined in your service agreement. Upon cancellation, all active campaigns will be wound down within the notice period.

6. Confidentiality

Both parties agree to maintain the confidentiality of proprietary business information shared during the course of the engagement. This includes pricing, lead source strategies, campaign data, and client lists.

7. Intellectual Property

All marketing materials, landing pages, ad creative, and campaign assets created by Cre8tive Marketing LLC remain the intellectual property of the Company unless otherwise agreed in writing. Upon full payment and termination of services, applicable assets may be transferred as specified in your agreement.

8. Limitation of Liability

Cre8tive Marketing LLC is not liable for lead volume fluctuations caused by algorithm changes, market conditions, seasonal demand, or factors outside our reasonable control. Our maximum liability in any dispute shall not exceed the total fees paid in the 30 days preceding the claim.

9. Disclaimer of Warranties

We do not guarantee specific lead volume, call volume, or revenue results. Digital advertising outcomes are subject to market conditions, competition, and platform policies. We will provide our best professional efforts to deliver agreed services.

10. Governing Law

These Terms are governed by the laws of the State of Florida. Any disputes shall be resolved in Broward County, Florida. If any provision of these Terms is found unenforceable, the remaining provisions remain in full effect.

11. Changes to These Terms

We reserve the right to update these Terms at any time. Continued use of our services after notice of changes constitutes acceptance of the updated Terms.

12. Contact

For questions regarding these Terms, contact us at:
info@cre8tivemarketingllc.com
Phone: 954-415-9199
Monday–Friday, 9 AM – 5 PM EST